Privacy Policy

Who we are

GrahaVaani is a Vedic astrology (Jyotish) service that lets you generate your kundli and talk to an AI astrologer about your chart. For questions about this policy or your data, contact us at support@grahavaani.com.

Information we collect

Phone number. When you sign in, we verify your phone number through Firebase Phone Authentication (Google) to create and secure your account.

Birth details you provide. For each kundli you create, we collect the date, time, and place of birth, plus any name or label you add. These are needed to compute your chart and personalise your readings.

Chat content. The questions you ask and the conversations you have with the AI astrologer are stored so we can provide the feature and show your history.

Payment information. When you buy a plan or report, our payment processor (Dodo Payments) collects and handles your payment details. We receive a record of the transaction — such as amount, currency, product, and status — but not your full card number.

Usage and device data. We collect app version, language, coarse region, and anonymous product-analytics events. Our analytics are configured not to carry personal identifiers such as your name or phone number.

Technical logs. For security and reliability we process IP address, timestamps, and error diagnostics.

How we use your information

We use your information to: generate charts and personalise your readings; run the AI chat; process payments and track your question credits; create, secure, and support your account and prevent abuse; understand and improve the product; and comply with legal obligations.

We do not sell your personal information, and we do not use it for third-party advertising.

How the AI chat works

To answer your questions, the relevant facts from your chart and the messages you send are transmitted to our AI provider, Anthropic, which processes them solely to generate the reply you see. Do not share information in chat that you would not want processed for this purpose.

Service providers we share data with

We share data only with providers who process it on our behalf to run GrahaVaani: Firebase / Google (phone sign-in), Dodo Payments (payments), Anthropic (AI responses), Mixpanel (anonymous analytics), Sentry (error monitoring), and our hosting providers Vercel and Railway.

We may also disclose information if required by law, to enforce our terms, or to protect the rights, safety, and security of our users and service.

Data retention

We keep your information for as long as your account is active. When you delete a kundli or your account, the associated data is deleted or anonymised, except where we must retain certain records — for example, transaction records kept to meet legal, tax, and accounting obligations.

Your rights and choices

You can access and correct your details in the app, delete an individual kundli, and delete your entire account and its associated data at any time. Depending on where you live, you may also have rights to request a copy of your data or object to certain processing. To make a request, email support@grahavaani.com.

Deleting your account and data

You can delete your account from within the app, which removes your profile, kundlis, and chat history (subject to the limited records noted under Data retention). If you need help, email support@grahavaani.com and we will action your request.

Security

We protect your data with encryption in transit, access controls, and reputable infrastructure providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

GrahaVaani is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us data, contact support@grahavaani.com and we will delete it.

International processing

GrahaVaani is operated from India, and your information may be processed in India and in other countries where our service providers operate. By using GrahaVaani you consent to this processing.

Changes to this policy

We may update this policy from time to time. We will revise the “last updated” date above and, for material changes, provide a more prominent notice.

Contact us

For any privacy question or request, email support@grahavaani.com.